FAQs

Below are some questions that are frequently asked questions by our clients:

How much is postage and packaging?

How long do orders take?

Orders can take up to 28 days to complete.  We do however dispatch orders as soon as we can and they are usually completed in just over 21 days.

How do I know you have received my order?

We will send you an order confirmation by E-mail.

How will I know when my order is dispatched?

We will E-mail before we dispatch or telephone with consignment or delivery details.

What is your returns policy?

All damaged goods must be reported within 24 hours of delivery or we cannot except responsibility.